Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

2 – 5 working days.

To register as a user, click here or on My Account at the top of the BTT website and create an account. We’ll need your e-mail address and a password.

To update your address, click here or on My Account > Addresses

Once we’ve received your order from our suppliers, we’ll send you an e-mail with tracking details. If in doubt, contact us.

Our pricing is VAT exclusive. 15% VAT will automatically be applied to your cart. 

We deliver within the following areas:

  • Western Cape
  • Eastern Cape
  • Northern Cape
  • Free State

Frequently Asked Questions

Enjoy the convenience of having your order delivered directly to your premises by one of our courier partners.

We deliver within the following areas:

  • Western Cape
  • Eastern Cape
  • Northern Cape
  • Free State

We offer free delivery on orders over R4,500.

No, there is no minimum order value. We are happy to deliver anything you order, big or small.

  1. Log in to your internet banking profile.
  2. Make your EFT payment for the exact amount as invoiced.
  3. Please use your BTT invoice order number as reference.
  4. Forward your proof of payment to: info@bttrading.co.za
Contact us for discount on bulk orders.
Free shipping

On all orders above R4 500

Easy 14 days returns
100% Secure Checkout

EFT / MasterCard / Visa