Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
To register as a user, click here or on My Account at the top of the BTT website and create an account. We’ll need your e-mail address and a password.
To update your address, click here or on My Account > Addresses
Once we’ve received your order from our suppliers, we’ll send you an e-mail with tracking details. If in doubt, contact us.
Our pricing is VAT exclusive. 15% VAT will automatically be applied to your cart.
We deliver within the following areas:
- Western Cape
- Eastern Cape
- Northern Cape
- Free State
Frequently Asked Questions
Enjoy the convenience of having your order delivered directly to your premises by one of our courier partners.
We deliver within the following areas:
- Western Cape
- Eastern Cape
- Northern Cape
- Free State
We offer free delivery on orders over R4,500.
No, there is no minimum order value. We are happy to deliver anything you order, big or small.
- Log in to your internet banking profile.
- Make your EFT payment for the exact amount as invoiced.
- Please use your BTT invoice order number as reference.
- Forward your proof of payment to: info@bttrading.co.za
